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Hospitality Services
Hospitality Management
Converge Hospitality provides comprehensive hotel management services focused on maximizing operational efficiency, guest satisfaction, and overall profitability. With decades of hands-on experience, our team oversees all aspects of daily operations—including staffing, budgeting, purchasing, brand compliance, and service delivery—while implementing best practices tailored to each property. We work closely with owners to align goals, ensure accountability, and drive long-term performance across all departments.
Hospitality Sales
Converge Hospitality offers expert sales and marketing services designed to drive revenue and elevate your hotel’s market presence. Our team creates tailored sales strategies, customized sales & marketing plans, business plans, leads and trains on-property sales teams, manages corporate RFPs, and enhances your property's digital visibility across brand and OTA platforms. We leverage strong industry relationships and local connections to position your hotel competitively and foster sustainable growth.
Hospitality Consulting
Converge Hospitality offers expert hospitality consulting services tailored to the unique needs of each hotel investment. We understand that every property is different—each with its own market position, ownership goals, and operational challenges. That’s why we take a personalized approach to consulting, delivering strategic insights and practical solutions designed to improve performance, enhance the guest experience, and drive long-term profitability.
Business Development
Converge Hospitality has cultivated relationships with all of the major hospitality brands. We have new development, conversion and investment experience to help guide you in the right direction with your hotel needs.
Pre-Opening Hotel Services
Converge Hospitality has the experience with new hotel openings. We have successfully opened hotels with all of the major brands and understand the process. Our services are customized and based on each hotel owners needs. Let us assist you and your new hotel venture.
Hotel / Asset Turnaround
We believe that the key to a successful hotel turnaround is the hotel staff. Converge brings a plethora of knowledge, strategies and services that will enable hotels to realize their full potential.
Hospitality Management
Hospitality Operations
Hospitality Operations
Hospitality Operations
- Set individual hotel budgets
- Hands-on managerial style approach
- Maximize productivity, efficiency and effectiveness
- Mentor and train all hotel staff
- Adhere to all franchise standards and brand inspection scores
- Employee, guests, and business partner satisfaction and retention
Finance and Accounting
Hospitality Operations
Hospitality Operations
- Accurate and complete financial statements
- Accounts Payable
- Cash management and bank reconciliations
- Cash flow projections
- Property budgets and forecasts
- Fixed asset management
- Capital/Renovations budget management
- Daily report reconciliations
- Payroll
- Daily Labor Tracking
- Training & Support
- Comprehensive management reports for owners
Revenue Management
Hospitality Operations
Revenue Management
- Provide updated forecasting and reporting procedures
- Assist in maintaining rate and inventory management system and property information
- Manage room rates, promotional and revenue management strategies
Sales & Marketing
Hospitality Maintenance
Revenue Management
- Manage RFPs with all major corporate companies
- Utilize franchise relationships and local connections to grow the business
- Ensure that hotel has correct positioning in market
- Create a Sales & Marketing Plan unique to each hotel
- Sales Team leadership and training
- Monitor online hotel presence with the brand and OTA websites
Hospitality Maintenance
Hospitality Maintenance
Hospitality Maintenance
- Implement our property improvement plan (PIP) and schedule routine maintenance
- Review all existing maintenance and service contracts
Procurement
Hospitality Maintenance
Hospitality Maintenance
- Leverage buying power with the major brands through established relationships to decrease operational expenses
- Manage expense and purchasing activities
Pre-Opening Hotel Services
Converge will take the stress of opening a new hotel off your hands. We will complete all of the necessary brand paperwork, rate loading forms, brand website information / description, enable website links to local attractions, locate all demand generators, perform a market analysis to ensure your hotel is positioned and priced correctly, recruit, hire and train all hotel staff, work with the brand to ensure that all timelines are being met and that the hotel is opening on schedule.
Hotel / Asset Turnaround
The Turnaround Process
Converge will work with you; the owners to determine the hotel positioning in the market, ensure that the hotel operations has the correct culture, structure, systems and processes, develop a sales & marketing plan to help assist in driving revenue and capturing your fair market share, perform a SWOT analysis and develop new benchmarks to achieve the highest level of performance for your hotel.