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Hospitality Services
Hospitality Management
Converge Hospitality delivers comprehensive hotel management services designed to maximize operational efficiency, elevate guest satisfaction, and drive sustained profitability. Backed by decades of hands-on hospitality experience, our team oversees every facet of daily operations—including staffing, budgeting, purchasing, brand compliance, and service execution—while implementing proven best practices tailored to each individual property. We partner closely with ownership groups to align objectives, maintain accountability, and consistently enhance performance across all departments.
Hospitality Sales
Converge Hospitality delivers strategic sales and marketing solutions designed to increase revenue and strengthen your hotel’s market presence. Our team develops customized sales and business plans, leads and supports on-property sales teams, manages corporate RFPs, and optimizes digital visibility across brand and OTA platforms. Through strong industry relationships and local market expertise, we position each property for long-term, sustainable growth.
Hospitality Consulting
Converge Hospitality provides expert hospitality consulting tailored to the unique needs of each hotel investment. Recognizing that every property has distinct market dynamics and ownership goals, we deliver customized strategies and practical solutions that enhance performance, elevate the guest experience, and drive long-term profitability.
Business Development
Converge Hospitality has established strong relationships with all major hospitality brands and brings extensive experience in new development, conversions, and hotel investments. We leverage this expertise to guide owners through critical decisions and align each project with the right brand and strategy.
Pre-Opening Hotel Services
Converge Hospitality brings proven expertise in new hotel openings across all major brands. Our team understands every phase of the opening process and delivers customized services tailored to each owner’s goals. From planning through launch, we help set your hotel up for a successful start and long-term performance.
Hotel / Asset Turnaround
Converge Hospitality believes successful hotel turnarounds start with strong teams. We bring deep industry knowledge, proven strategies, and comprehensive services that empower staff, improve operations, and unlock each property’s full potential.
Hospitality Management
Hospitality Operations
Hospitality Operations
Hospitality Operations
• Develop and manage individualized hotel budgets
• Maintain a hands-on, results-driven management approach
• Maximize productivity, efficiency, and operational effectiveness
• Mentor, train, and support all hotel staff
• Ensure compliance with franchise standards and brand inspection requirements
• Drive employee, guest, and business partner satisfaction and retention
Finance and Accounting
Hospitality Operations
Hospitality Operations
• Accurate and complete financial statements
• Accounts payable and cash management, including bank reconciliations
• Cash flow projections, property budgets, and forecasts
• Fixed asset and capital/renovation budget management
• Daily report and labor reconciliations
• Payroll administration and daily labor tracking
• Ongoing training and operational support
• Comprehensive owner reporting and performance insights
Revenue Management
Hospitality Operations
Revenue Management
• Deliver data-driven forecasting, budgeting support, and performance reporting to guide sales and operational decisions
• Optimize pricing, rate strategy, and inventory controls to maximize occupancy, ADR, and RevPAR
• Align revenue strategy with sales initiatives, market demand, and operational execution
• Manage promotional strategies, distribution channels, and system integrity to capture demand efficiently
• Partner with on-property and corporate sales teams to drive profitable, sustainable revenue growth
Sales & Marketing
Procurement & Cost Control
Revenue Management
• Manage corporate, government, and group RFPs to drive base business and long-term account production
• Leverage franchise relationships, brand resources, and local market connections to expand demand and market share
• Strategically position each hotel within its competitive set to maximize rate, visibility, and profitability
• Develop and execute customized Sales & Marketing Plans aligned with revenue strategy and operational goals
• Provide hands-on leadership, training, and accountability for on-property sales teams
• Monitor and optimize online presence across brand.com, OTA platforms, and digital channels to improve conversion and booking performance
• Collaborate closely with Revenue Management and Operations to ensure sales initiatives translate into profitable, sustainable growth
Hospitality Maintenance
Procurement & Cost Control
Procurement & Cost Control
• Implement proactive and preventive maintenance programs to protect assets and reduce downtime
• Ensure compliance with brand standards, life-safety requirements, and inspection readiness
• Manage capital projects, renovations, and deferred maintenance to maximize long-term asset value
• Support guest satisfaction by maintaining safe, clean, and fully functional facilities
• Partner with operations teams to prioritize repairs that impact revenue, reviews, and brand scores
• Control maintenance expenses through planning, vendor management, and accountability
Procurement & Cost Control
Procurement & Cost Control
Procurement & Cost Control
• Leverage established brand relationships and national purchasing programs to reduce operating expenses and improve margins
• Manage purchasing, expense controls, and approval processes to ensure disciplined spending
• Negotiate vendor contracts and pricing to maximize value and service levels
• Standardize purchasing practices while allowing flexibility for property-specific needs
• Partner with Operations and Accounting to monitor costs, control variances, and drive NOI improvement